Sunsetbay Retreats

Terms & Conditions

Travel Insurance

Basic Travel Insurance is recommended. If you choose to buy insurance we require that your travel insurance covers the activities of this retreat as well as unexpected cancellations, sickness, losses and all the usual risks.

Your Health

Your health is your responsibility please be mindful at all times of your own body’s capability before attending the retreat.

It is advisable to consult a doctor with an understanding of yoga to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may choose to do whilst on the retreat.

Please advise us if you have health conditions and dietary requirements that may be affected by the activities offered on our retreats.

Whilst all measures are taken to ensure a high standard of health and safety, we shall not be responsible for any injuries caused. A disclaimer will be available at the retreat for you to sign.

Cancellations

(a) You (or any member of your party) may cancel your booking at any time. Cancellation will take effect the day such notification is received by us. If such a cancellation is made 14 days before the start of the retreat, we will retain half the cost of the retreat. However, if another person can be found to take your place, then we will offer you a full refund at our discretion.

(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.

(c) If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.

(d) Cancellation by us. We reserve the right in any circumstances to cancel a retreat. In particular, our retreats require a minimum number of at least 75% of the participants to have booked by 7 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.

(e) If the retreat has to be cancelled due to any block by government guidelines related to Covid-19 a full refund will be given.

Our Liability

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

We will only cancel and return all money if Covid 19 government guidelines do not allow us to go ahead.

(c) We are not liable for any injuries you may incur. All activities, workshops and classes are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat.

(d) We are not liable for loss of, or damage to, your personal belongings and property.

No Liability for possessions

(a) It is your responsibility to ensure that your possessions are kept safe at all times.

Group Bookings

Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.

Privacy Policy

We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. This information is used only for administration of the site system and in the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.

Photography

I authorize Sunsetbay Wellbeing Retreats to use photographs of me and to publish them (with or without my name) for social media and the purposes of publicity, advertising, publishing and for any product or services including websites.

If you have a problem during your retreat, please inform the organizer immediately and we will endeavour to put things right. Please note that we cannot be responsible for the individual behaviour of any group member or other guest.

I am of full legal age and have read and fully understand the terms of this release.